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Author: Judith Fellowes

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Published on 2 Comments on Inclusion and deafness – finding a space that works

Turning down invitations

So, you have a deaf or hard of hearing friend or colleague and often when you invite them out they are busy or they cancel at the last minute. What’s going on? ...continue reading "Inclusion and deafness – finding a space that works"

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Published on 2 Comments on Autistic spectrum, captions and audio description

First posted on August 29, 2011 on Mindful Research


BSL version of Autistic spectrum, captions and audio description - YouTube video player

You may be thinking what have captions and audio description (AD) got to do with autistic spectrum. Aren’t captions for D/deaf and hard of hearing people and audio description for visually impaired people? In this last couple of years research I’ve conducted has revealed that audio description and captions can be of benefit and are used by people on the autistic spectrum. ...continue reading "Autistic spectrum, captions and audio description"

Published on Leave a comment on User research inclusion secrets

In July I did a presentation for the Institute of Scientific and Technical Communicators (ISTC) on accessible content. Persuading stakeholders about the importance of inclusion was a key theme and challenge.

I talked about:

    • Some of my approaches as a user researcher and trainer to promoting inclusion and accessible content
    • Specific persuasive tactics to win over stakeholders
    • And some of my responses to the old myths like ‘We don’t have any disabled users’

...continue reading "User research inclusion secrets"

Published on Leave a comment on Mobility the in-between space

Wheelchair access

Today in 2024 more people seem to understand what it means to be wheelchair accessible. When talking about access, people mention wheelchair access, ramps, lifts and disabled parking. This is great, access is being more understood, but it’s not enough. New buildings are being built to wheelchair accessible standards, but there is more to think about. ...continue reading "Mobility the in-between space"

Published on Leave a comment on What do we mean by listening?

Information is only meant to flow in one direction

Police Officer Peter Grant interviewing a witness in Rivers of London, by Ben Aaronovitch[1]

Isn’t it simple?

Listening is simple, you hear stuff, right? Not exactly, listening is about how you understand another person. It’s processing what they are saying and making them feel listened to. ...continue reading "What do we mean by listening?"