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First posted on August 29, 2011 on Mindful Research


BSL version of Autistic spectrum, captions and audio description - YouTube video player

You may be thinking what have captions and audio description (AD) got to do with autistic spectrum. Aren’t captions for D/deaf and hard of hearing people and audio description for visually impaired people? In this last couple of years research I’ve conducted has revealed that audio description and captions can be of benefit and are used by people on the autistic spectrum. ...continue reading "Autistic spectrum, captions and audio description"

In July I did a presentation for the Institute of Scientific and Technical Communicators (ISTC) on accessible content. Persuading stakeholders about the importance of inclusion was a key theme and challenge.

I talked about:

  • Some of my approaches as a user researcher and trainer to promoting inclusion and accessible content
  • Specific persuasive tactics to win over stakeholders
  • And some of my responses to the old myths like ‘We don’t have any disabled users’
  • ...continue reading "User research inclusion secrets"

Wheelchair access

Today in 2024 more people seem to understand what it means to be wheelchair accessible. When talking about access, people mention wheelchair access, ramps, lifts and disabled parking. This is great, access is being more understood, but it’s not enough. New buildings are being built to wheelchair accessible standards, but there is more to think about. ...continue reading "Mobility the in-between space"

Information is only meant to flow in one direction

Police Officer Peter Grant interviewing a witness in Rivers of London, by Ben Aaronovitch[1]

Isn’t it simple?

Listening is simple, you hear stuff, right? Not exactly, listening is about how you understand another person. It’s processing what they are saying and making them feel listened to. ...continue reading "What do we mean by listening?"

Starting to communicate

I started learning British Sign Language (BSL) in 2005. I’m not fluent but I can communicate with most d/Deaf people because they are accepting and meet you half way or three quarters of the way. Like any language the key to BSL is confidence and a desire to communicate.

...continue reading "Thinking about learning British Sign Language?"