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Disability Equality and Awareness


Building awareness and understanding for confident engagement with colleagues and clients with disabilities.

  • Creating an inclusive and disability aware environment
  • Ensuring staff know how to engage, including what to say and what not to say
  • In keeping with UK legal requirements
  • Always delivered by at least one disabled or deaf tutor
  • Available as a full or half day course

Who should come on the course?

  • Front line staff dealing with the public
  • People who work with a colleague who has a disability
  • Managers with the responsibility for purchasing equipment, designing or refurbishing offices or accommodation
  • People involved in recruitment and promotion

Learning outcomes

Apple tree blossom
Apple tree blossom

On completion of this course delegates will have a good understanding of:

  • The Equality Act 2010 in relation to disability
  • Clues to help recognise and identify people with disabilities
  • The medical and social model of disability
  • How to remove barriers and suggest practical ways to do this in your own organisation
  • Feel more professional in situations involving disabled people
  • Be able to encourage good practice within your organisation

What clients say about this training

Excellent course that really encouraged us to consider disability from a different perspective rather than just the legal aspect. - Service Manager, National Careers Service

Very well presented informative training. Gave a real understanding and inspirational as well. To top it all entertaining too – well done. - Regeneration and Housing Dept. Hyndburn Council

Course delivery

  • Face to face
  • Online
  • Available as a full or half day course
  • Option of customised module based around your environment

Booking Information

  • Organisations - Training at your preferred venue or online on dates to suit you for up to 16 delegates
  • For more information and to book, get in touch

Disability and Deaf training courses overview