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Deaf Awareness


Builds awareness and understanding to improve accessibility for deaf and hard of hearing people.

  • Practical activities to learn tactics and strategies for facilitating good communication
  • Supporting individuals and organisations to be more accessible to deaf people
  • Always delivered by at least one deaf tutor
  • Available as a full or half day course

Who should come on the course?

  • Front line staff dealing with the public
  • People who work with a colleague who is deaf or hard of hearing
  • Managers with the responsibility for purchasing equipment, designing or refurbishing offices or accommodation
  • People involved in recruitment and promotion

Learning outcomes

On completion of this course delegates will have a good understanding of:

  • Tactics and strategies for good communication
  • How you and your organisation can be more accessible for deaf people
  • More confidence and positivity towards deaf and hard of hearing people
  • Statistics on deafness
  • What it can sound like to be deaf
  • Clues to help you recognise deaf people
  • Limitations of lip-reading
  • The finger spelling alphabet and some basic British Sign Language (BSL)
  • The distinction between deaf and Deaf
  • The Deaf community who use BSL as their first or preferred language
  • Understand how technology is used by deaf people including hearing aids
  • The professionals who support communication such as interpreters
  • Sources of information for specific deaf issues

What clients say about this training

Very interactive with visuals, practicals and theories. More people should do this course - Visitor Assistant - House of Commons

Very eye opening - activities for experiencing deafness were very helpful.  Very, very engaging speaker- Delegate - Derby Quad

Course Delivery

  • Face to face
  • Online
  • Available as a full or half day course
  • Option of customised training focused on your working environment

Booking Information

  • Organisations - Training at your preferred venue or online on dates to suit you for up to 16 delegates
  • For more information and to book, get in touch

Disability and Deaf training courses overview