Overview
Building awareness and understanding for confident engagement with colleagues and clients with disabilities.
- Creating an inclusive and disability aware environment
- Ensuring staff know how to engage, including what to say and what not to say.
- In keeping with UK legal requirements
- Always delivered by at least one disabled or deaf tutor
- Available as a full or half day course
Who should come on the course?
- Front line staff dealing with the public
- People who work with a colleague who has a disability
- Managers with the responsibility for purchasing equipment, designing or refurbishing offices or accommodation
- People involved in recruitment and promotion
Learning outcomes
On completion of this course delegates will have a good understanding of:
- The Equality Act 2010 in relation to disability
- Clues to help recognise and identify people with disabilities
- The medical and social model of disability
- How to remove barriers and suggest practical ways to do this in your own organisation
- Feel more professional in situations involving disabled people
- Be able to encourage good practice within your organisation
What clients say about this training
Excellent course that really encouraged us to consider disability from a different perspective rather than just the legal aspect. - Service Manager, National Careers Service
Very well presented informative training. Gave a real understanding and inspirational as well. To top it all entertaining too – well done. - Regeneration and Housing Dept. Hyndburn Council
Course delivery
- Face to face
- Online
- Option of customised module based around your environment
Booking Information
- Organisations - Training can be at your preferred venue or online on dates to suit you for up to 16 delegates
- For more information and to book, just get in touch