Overview
Builds awareness and understanding to improve accessibility for deaf and hard of hearing people.
- Practical activities to learn tactics and strategies for facilitating good communication
- Supporting individuals and organisations to be more accessible to deaf people
- Always delivered by at least one deaf tutor
- Available as a full or half day course
Who should come on the course?
- Front line staff dealing with the public
- People who work with a colleague who is deaf or hard of hearing
- Managers with the responsibility for purchasing equipment, designing or refurbishing offices or accommodation
- People involved in recruitment and promotion
Learning outcomes
On completion of this course delegates will have a good understanding of:
- Tactics and strategies for good communication
- How you and your organisation can be more accessible for deaf people
- More confidence and positivity towards deaf and hard of hearing people
- Statistics on deafness
- What it can sound like to be deaf
- Clues to help you recognise deaf people
- Limitations of lip-reading
- The finger spelling alphabet and some basic British Sign Language (BSL)
- The distinction between deaf and Deaf
- The Deaf community who use BSL as their first or preferred language
- Understand how technology is used by deaf people including hearing aids
- The professionals who support communication such as interpreters
- Sources of information for specific deaf issues
What clients say about this training
Very interactive with visuals, practicals and theories. More people should do this course - Visitor Assistant - House of Commons
Very eye opening - activities for experiencing deafness were very helpful. Very, very engaging speaker- Delegate - Derby Quad
Course Delivery
- Face to face
- Online
- Available as a full or half day course
- Option of customised training focused on your working environment
Booking Information
- Organisations - Training at your preferred venue or online on dates to suit you for up to 16 delegates
- For more information and to book, get in touch