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Deaf Awareness


Builds awareness and understanding of how individuals and organisations can be more accessible to deaf people. The practical activities build tactics and strategies for facilitating good communication. This course is always delivered by at least one deaf tutor and is offered as a full or half day course.

Who should come on the course?

  • Front line staff dealing with the public
  • People who work with a colleague who is deaf or hard of hearing
  • Managers with the responsibility for purchasing equipment, designing or refurbishing accommodation
  • People involved in recruitment and promotion

Learning outcomes

  • Tactics and strategies for good communication
  • How you and your organisation can be more accessible to deaf people
  • More confidence and positivity towards deaf and hard of hearing people
  • Statistics on deafness
  • What it can sound like to be deaf
  • Clues to help you recognise deaf people
  • Limitations of lip-reading
  • The finger spelling alphabet and some basic British Sign Language
  • Understand how technology is used by deaf people including hearing aids
  • The range of human aids to communication
  • Sources of information for specific deaf issues

What clients say about this training

Very interactive with visuals, practicals and theories. More people should do this courseNick, Visitor Assistant, House of Commons

Very eye opening - activities for experiencing deafness were very helpful.  Very, very engaging speaker
Delegate, Derby Quad, October 2018

Booking Information

  • Organisations - Training can be at your venue on dates to suit you for up to 15 delegates
  • Individuals - Individuals may want to book on one of our open courses

Just get in touch for more information.